• Present to executive leaders, business partners and organizational teammates to help communicate design vision and company goals. 


• Peer with leadership for Product, Development, and Business to evangelize design vision and goals.  

• Led cross-portfolio, multi-disciplinary guild of team members who all contribute to the evolution of the system. 


• Led design thinking sessions to help establish companies design platform and functional goals.

• Create processes to help communicate and incorporate Experience Design into the development Agile life cycle. 

• Acted as the Experience Design Director for Agile release trains.

• Manage and prioritize the backlogs and roadmaps of system components and features in relation to user experience deliverables.  

• Built Experience Design teams.

• Create project scopes and estimates for team role resource budgets and area growth funding along with org charts and budgeting documentation for funding negotiations.

• Established vendor relationships for interviewing processes.

• Created interviewing processes to onboard FTE’s and contractors.

• Created job descriptions for XD roles.

• Interviewed and hired UX/UI designers.

• Manage and mentor Experience Design teams (UX|UI Designers and Design Leaders) and establish growth paths for team members.

• Managed team including UX/UI Managers, UX|UI Principals, Senior UX Designers/ UX Designers, Senior UI Designers/UI Designers, UX Researchers,  and Content Strategist.

• Mid-year and yearly reviews and team bonus calibrations with leadership

• Manage all work assigned to UX | UI | UXR | CS team members.

• Organize and established processes for UX/UI integration into Safe Agile scrum teams.

• Assigned task and deadlines for UX/UI team(s).

• Work with cross functional project leadership to scale and scope Experience Design projects (Mobile App to Responsive Web).

• Established UX research plans for various project objectives.

• Manage assigned UX Researchers for various project user testing exercises.

• Managed Experience Design reviews and feedback for all team project work.

• Partner with Business Owners, Product Owners, Dev Leads, and Dev Architects to define the scope and timing of implementation.

• Established and organized Experience Design teamwork flow processes.

• Drove decision-making on system standards and exceptions.

• Direct and managed design solution teams for mobile apps (iOS and Android) and responsive web (desktop, tablet and mobile).

• Assigned as Accessibility Lead for Commercial Experience Design.

• Ensured all designed products being produced are reviewed and deemed ADA compliant. 

• Represented as the Experience Design Lead/liaison for the Design System team for mobile app and web responsive products.

• Established and enforce branding guidelines.

• Partner with Business Owners, Product Owners/Dev Leads/ Dev Architects to define the scope and timing of implementation.

• Drove client first experience design and enforced digital style guidelines and ADA Compliance guidelines for all projects.

 

Design team support, hands on experience, and created artifacts.
 

• PowerPoint presentations for leadership and team meetings.

• Miro board competitive analysis and UI inspiration boards for supporting functional goals.

• Miro board Design Thinking sessions artifacts for facilitating working sessions.

• User flows and journey maps to establish full project visions.

• Wireframe flows artifacts for various projects.

• Click paths and prototypes for various projects.

• Prototypes for user research.

• Style guide creation

• Visual UI design studies